In 2016, Angie’s List (now Angi) changed the way it shows their customers the top service providers in their area. Customers no longer can view the reviews these providers have received over the years. Not unless that service provider wants to pay for advertising. It’s now a “pay to play” environment.
So, why bother even having an Angi's account now? I’m not sure. You can easily use Google or Bing to find the same results (often more – as not every service provider bothers with an Angi profile). You can often find and view more reviews on Google, Facebook and Yelp. And, these do not carry a monthly or yearly subscription.
If you feel more comfortable using a website geared specifically to finding a garage floor epoxy contractor, a homeowner can turn to HomeAdvisor.com. We started our professional listings on that platform back in 2006, when it was called ServiceMagic. To date, they have never charged homeowners to find results and don’t hide the reviews of contractors.
Angi tries to provide reasons why their changes benefit the consumer and the service providers. But, having been one of those providers – specifically for epoxy floor coatings and garage floor paint – I’ve tried their advertising in the past. It didn’t assist our flow of new inquiries. Why? Because their service becomes more irrelevant each year – it was a great idea in 1995, but their time has passed. Why pay to have an account when you can find the same results (and more) outside of their pay-to-use platform?
Sure, they have now made the subscription based platform free for consumers. But this just reinforces their model changes for service providers having to pay to have their full profile (including reviews) to the consumer.
Even though you can no longer see the 50+ reviews for our two locations in Pennsylvania and Maryland on Angi which describe why we have an “A” rating, you can still find more reviews about us. Just click on one of the links below to see what our customers are saying about STRONGHOLD FLOORS.
- Check out our epoxy floor coating reviews all in one place on NiceJob. Click to view our Pennsylvania or Maryland reviews.
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In the interests of full disclosure, Mike Mincemoyer has paid for an Angi's account in the past. He purchased it so that he could see reviews on their company and their competitors (the same way any as any other consumer).